Must follow the following rules
IF your product has been delivered / Shipped :
- Item must have been delivered within the last 30 days.
- Products must be in original packaging and in a new condition, sealed and never opened.
- Any product that was used or partially installed is non-returnable.
- A 20% re-stocking fee applies to all returns that are not due to the error of Gumotorsport or the manufacturer.
- The RMA number must be marked on the returned box. Sharpies work perfectly.
- Shipping Fees are not refundable as we paid the carrier.
- You are responsible for return shipping charges.
- Gumotorsport pays for return shipping on incorrect parts / wrong items sent
- If damaged , please report within 5 days of receiving the product. Gumotorsport will not handle damage requests from orders that were delivered over 5 days ago
- If shipped out from the manufacturer there is a 5% charge to cancel an order, please message us as soon as possible if an order was a mistake or you have changed your mind. Items can be shipped within 2 hours.
IF product has not shipped yet and is on backorder:
1. Refund request must be made within 6 days of order date
2. After the 6 day grace period, refunded orders will have a 3% charge to cover transaction fees
3. If product does not ship within 2 months of quoted shipping date, 3% charge is waived.
* It is the customer's responsibility to check if Part # matches their needs.
for non fitment or incorrect part , please note shipping costs are not refunded.
*Pictures may not be representative of the product as many manufacturers use standard pictures
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